A: Once we received your payment, your order will be shipped within 1-2 business days.
Q: Do I need a company name and a sellers permit to create an account?
A: No, you do not need them but you cannot just leave them blank. You can put N/A in both fields.
Q: What payment method(s) do you accept?
A: We accept Credit card(Visa, Master, Discover) and Paypal(Confirmed addresses only).
Q: Do you accept international order?
A: Sorry, we don't take international orders.
Q: Do you ship to Hawaii/Alaska?
A: Yes, we ship to anywhere in the US with a vaild street address. No P.O. box address.
* Please do understand that shipping will be higher if ship to Hawaii/Alaska. *
Q: Where can I find my invoice?
A: When you receive your package, the invoice will be taped on the outside of your package. Or you can log in your account to check your order history.
Q: What shipping method(s) do you use?
A: All orders will be shipped by UPS Ground.
Q: When will I receive my order?
A: UPS ground takes 1-6 business days depending on the address. Click hereto see the map for UPS timeframe guidelines.
If you need to reset your password, please contact us at 213-746-0188. Thank you.
